Connect Booking.com

Guide to connect and map booking.com to Channex

Request connection to Channex.io in booking extranet

Copy the property code at the top of the navigation, you will need this later inside Channex to connect the account
Click on Account > Connectivity Provider

Choose Provider Screen

Click on "Search"

Type "Channex" and it will find Channex.io on the list.

You have to type the whole word "Channex" since it wont find it otherwise.

Once Channex is selected on the list it will show the summary box, just click "Next"

Click on the checkbox to agree the terms and conditions and then the "Yes, I accept" button.

No other things needs to be done or completed on this form

Create a Booking.com Channel in Channex

Once booking.com connectivity provider is completed or in waiting mode you can start the connection and mapping. If you try before you will get an error since the property has not provided you access yet.

In Channex to go the channels page:

Click on "Create"

Select the channel "Booking.com"

Group: if you have more than 1 group then please select the correct group where the property is located.

Title: Custom text to call this connection

Property: Choose the correct property from the list

Hotel ID: This is where you enter the booking.com property ID (You can find this at the top of your booking.com extranet)

Test Connection Button - Checks if the property is accessible to map

Once the settings are filled and the test gives a positive result we can move onto the mapping

If connection test, fails please go back to step one and connect booking.com to Channex and also check the hotel ID.

Mapping booking.com

Mapping, it's important that all rate plans be mapped, any non mapped rate plans or rooms will cause issues later. If a rate or room is not required anymore then please delete it in booking.com.

Notes:

On the left side you will see all the rooms and rates on the channel, and on the right side you can see what is mapped.

The Booking.com room type names are their default name, if you have added a custom name in the extranet then they are not visible. This is why we have also given the Room ID after the text.

Some properties like apartments can have multiple room types of the same name. It will be hard to know how to map unless you look at the ID and match to room internally on the extranet.

Once mapping is completed please save the channel by pressing the save button at the bottom

Occupancy Based Mapping

Booking can support occupancy based prices also, if this is supported then you can map each occupancy of a room type

Primary Rate - This will be the rate plan that sends the restrictions such as min stay or stop sell. Since it is only one rate plan in booking.com.

Load ARI Data

Before you activate the channel, you should have manually entered all your availability and prices in the inventory table.

If you have not done this yet you have the option here to "Load ARI Data" This means you can import from booking.com all your prices, availability and restrictions.

Note: The channel must be mapped before doing this operation.

Note: Don't activate the channel before doing this operation, booking.com will delete all your availability and prices.

Activate the Connection

Once you save the channel it is in "Disabled" status by default. This means it is not yet live.

You can enable the channel by clicking on the "Actions" button and then "Activate"

Important: Once you activate we will perform a full sync operation (Make sure all your availability and prices are correct before activating)

Pull Future Reservations

You can also pull all future reservations if you require from the booking.com channel. These bookings are only a summary so they will lack full details.